Cross-border healthcare Allergy and Immunology in London

Our Centre welcomes self-paying patients from EU member countries.


Authorisation of cross-border specialist consultation and Cross-border healthcare in London

Patients from EU will need to pay directly in the Centre for consultation, allergy testing and treatment provided. Under the EU directive to ensure that reimbursement of the costs will be provided to the individual patients they need to contact for authorisation national contact point in their home country.

Right to planned treatment abroad

You have a right to medical treatment in another EU country on the same terms and at the same cost as people living in that country.

However, some countries may restrict access to some types of healthcare – because demand for treatment is higher than their capacity to provide it. You can check with the National Contact Point for the country where you want to be treated, to see what restrictions apply there, if any.

You may also in principle be entitled to get some or all of your costs covered. Check expenses and reimbursements for details.

Information given  below is in public domain was provided to the London Allergy and Immunology Centre by the

European Comission


Unit D2B232 08/48 B-1049 Brussels/Belgium

1. National Contact Points
Every EU country has at least one National Contact Point (some also have regional or local contact points).

Choose Cross-border healthcare in London :

Austria Deutsch
Czech Republic
Estonia eesti keel
France français
Greece ελληνικά
Hungary magyar
Liechtenstein *
Portugal português
Slovakia slovenčina
United Kingdom (England, Scotland, Wales, Northern Ireland, Gibraltar)

* Information not yet provided by national authorities

In your home country

Your National Contact Point will tell you about your right to receive health care in other EU countries, including:

your rights to have some or all of your costs covered
what types of treatment are reimbursed and the amount of reimbursement
if you need prior authorisation and how to apply for authorisation
how to appeal if your rights have not been respected.
In the country where you want to be treated

The National Contact Point can inform you about:

the healthcare system of that country and how they ensure quality and safety, including:
who sets standards and what they cover
who monitors compliance with these standards
what happens when providers fall short of the standards.
whether a particular provider is registered and authorised to provide specific treatments, and which quality and safety system covers that provider.
patients’ rights in that country, and specific information about what your options are if something goes wrong or you are not happy with the treatment you receive.

2. Healthcare providers
Healthcare providers must inform you about:

everything you need to make an informed choice about your treatment (different treatment options, quality and safety, authorisation/registration status)
treatment prices beforehand – and provide you with a clear invoice afterwards to facilitate reimbursement
their liability insurance or equivalent
(where applicable) the different options for covering the cost of treatment.

Cross-border healthcare in London

EU legislation

Directive 2011/24/EU on the application of patients’ rights in cross-border healthcare
Regulation 987/2009 laying down the procedure for implementing Regulation 883/2009 on the coordination of social security systems
Regulation 883/2004 on coordination of social security systems

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